Refund policy
Merchandise may be returned for store credit or exchanged within 5 days of delivery. To be eligible for a return, you must contact us within this timeframe.
Please note that all refunds are issued as store credit only. We do not offer refunds to the original payment method.
Return Conditions
To qualify for a return, all merchandise must meet the following requirements:
- Items must be unworn, unwashed, and in their original, new condition.
- All original tags must remain attached.
- Items must be free of stains, makeup, perfume, deodorant marks, odors, damage, or any other signs of wear.
All returned merchandise is subject to inspection upon receipt. Items that do not meet our return requirements will not qualify for store credit or an exchange.
Store Credit & Return Processing
Store credit is issued only after we receive your returned item and it successfully passes our inspection. Store credit will not be issued before the returned merchandise has been received and inspected.
Once your return has been received and approved, your store credit will be issued electronically to the email address associated with your order.
Please allow time for return shipping and inspection before your store credit is processed.
Return Shipping & Fees
- Customers are responsible for all return shipping costs.
- If a return shipping label is provided by INARA, the label cost will be deducted from the final store credit amount.
- A 10% restocking fee will be deducted from the final store credit amount for eligible returns.
Final Sale Items
The following purchases are final sale and are not eligible for returns, exchanges, or store credit:
- All bodysuits.
- All orders purchased using a discount code.
- All orders purchased at 30% off or more.
Please review your order carefully before completing your purchase.
Order Cancellations
All sales are final once a purchase has been made. We do not accept order cancellations for any reason, whether the purchase was made online or in person.
Questions About Returns
If you have questions regarding your return or its eligibility, please contact us at:
Thank you for supporting our small business. We truly appreciate you! 🤍